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The Data-Driven IT Operations Organization

You can build a data-driven view of IT operations from the customer perspective by using new technologies such as AIOps and eliminating domain-specific processes.

Bhanu Singh April 19, 2021

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IT management news, trends and insights

Recent Posts

By Polly Traylor December 08, 2020

Customer Experience and IT Operations at a Healthcare Startup

The CTO of a health plan analytics startup discusses using machine learning to improve product and digital experiences while outsourcing IT operations through GreenPages and OpsRamp.
4 MIN READ
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By Aaditya Aravamudhan December 04, 2020

SaaSOps Lessons for IT Operations

OpsRamp’s Viswanatha Penmetsa shares tactics on how OpsRamp uses OpsRamp to increase IT automation and maintain high availability and performance for SaaSOps.
3 MIN READ
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By Michael Fisher December 01, 2020

Defining Killer SLOs with OpsRamp

OpsRamp’s Fall Release gives users the keys to drive more insights with metrics data— supporting accurate decision-making for foundational IT operations activities.
4 MIN READ
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By Prasad Dronamraju November 24, 2020

Workflow Automation with Human Supervision

Learn how the OpsRamp workflow automation engine can help IT operations teams design workflows that require human approvals before remediating an issue.
2 MIN READ
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By Ciaran Byrne November 19, 2020

OpsRamp Fall 2020 Release

Learn how the OpsRamp Fall 2020 Release delivers a streamlined discovery-t0-resolution experience for hybrid IT infrastructure monitoring and IT automation.
4 MIN READ
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By Neil Pearson November 17, 2020

Predictive Analytics Meets IT Operations

IT predictive analytics, once known as IT operations analytics, is still nascent in many organizations but modern ITOM systems are making this far easier.
3 MIN READ
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By Polly Traylor November 12, 2020

IT Operations Survey: What Leaders Are Doing To Get Ahead

OpsRamp released a survey of IT operations leaders, highlighting spending, hiring, and tech priorities including AIOps, digital experience monitoring, security, network infrastructure and collaboration tools.
4 MIN READ
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By Michael Fisher November 10, 2020

Considerations for Product-Led Growth in Enterprise Software

OpsRamp’s Michael Fisher shares how product-led growth in B2B software requires repurposing of the workforce across development, sales, marketing and support.
3 MIN READ
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By Michael Fisher November 06, 2020

The Rise of Product-Led Growth in Enterprise Software

Product-led growth has had most of its traction in consumer product companies, but B2B software companies can also benefit from this model for faster growth.
2 MIN READ
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