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How to Retain Customers on your SaaS Platform: Four Key Techniques

Describes how customer success teams can build customer loyalty and drive revenue growth.

Kaveri Kalavath September 27, 2021

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OpsRamp Gives a Boost to Netflow and UC Monitoring

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DevOps and ITOps: Come Together, Right Now

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A Dashboard Guide for IT Operations Metrics

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IT management news, trends and insights

Recent Posts

By Polly Traylor December 16, 2020

IT Operations (and Related) Predictions for 2021

OpsRamp and other experts discuss what will happen in 2021 in the world of IT operations, DevOps, AIOps and CloudOps.
8 MIN READ
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By Polly Traylor December 11, 2020

Retail 2020: The Digital Groundswell

BJ’s Wholesale Club’ progressive digital initiatives are supported by the OpsRamp platform’s infrastructure optimization, AIOps and synthetic monitoring.
4 MIN READ
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By Polly Traylor December 08, 2020

Customer Experience and IT Operations at a Healthcare Startup

The CTO of a health plan analytics startup discusses using machine learning to improve product and digital experiences while outsourcing IT operations through GreenPages and OpsRamp.
4 MIN READ
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By Aaditya Aravamudhan December 04, 2020

SaaSOps Lessons for IT Operations

OpsRamp’s Viswanatha Penmetsa shares tactics on how OpsRamp uses OpsRamp to increase IT automation and maintain high availability and performance for SaaSOps.
3 MIN READ
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By Michael Fisher December 01, 2020

Defining Killer SLOs with OpsRamp

OpsRamp’s Fall Release gives users the keys to drive more insights with metrics data— supporting accurate decision-making for foundational IT operations activities.
4 MIN READ
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By Prasad Dronamraju November 24, 2020

Workflow Automation with Human Supervision

Learn how the OpsRamp workflow automation engine can help IT operations teams design workflows that require human approvals before remediating an issue.
2 MIN READ
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By Ciaran Byrne November 19, 2020

OpsRamp Fall 2020 Release

Learn how the OpsRamp Fall 2020 Release delivers a streamlined discovery-t0-resolution experience for hybrid IT infrastructure monitoring and IT automation.
4 MIN READ
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By Neil Pearson November 17, 2020

Predictive Analytics Meets IT Operations

IT predictive analytics, once known as IT operations analytics, is still nascent in many organizations but modern ITOM systems are making this far easier.
3 MIN READ
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By Polly Traylor November 12, 2020

IT Operations Survey: What Leaders Are Doing To Get Ahead

OpsRamp released a survey of IT operations leaders, highlighting spending, hiring, and tech priorities including AIOps, digital experience monitoring, security, network infrastructure and collaboration tools.
4 MIN READ
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