Product Watch – April 2025

7 Min Read | May 02, 2025

Welcome to the latest HPE OpsRamp product update blog! Here, you'll find the latest news on exciting features, enhancements, and releases designed to elevate your experience with our product. Let’s dive into what’s new for the month of April. 

Transformed Usability Experience, Dashboard Improvements and New Visualizations 

  • Dashboard 

    Logs Tile Type in Dashboards: The new tile type Logs tile is now available on dashboards, providing powerful log filtering, visualization, and analysis capabilities. Here are the key features: 

    • LogsQL Query Support – Build custom queries to refine logs and focus on relevant data.
    • Group By Functionality – Categorize logs based on specific attributes to easily identify patterns and trends.
    • Bar Visualization – View log data in a clear, graphical format for better insights.
      Enhanced Log Analysis – Improve visibility and streamline troubleshooting directly within dashboards.
      Blog-images-LogsQL-Query-Support
  • Metric Unit Customization

    Introduced support for User-Defined Metric Units, ensuring that visualized Metric data displays with the relevant units 

    You can now append measurement units to metric values in the legend, making data interpretation clearer and more intuitive. This enhancement improves readability and provides better context for analytics. 
    Blog-Image-Metric-Unit-Customization

  • Customizable scale range for Metric Graphs

    This functionality allows you to define the lowest (minimum) and highest (maximum) values that represent the scale range distribution on the Metric graph. By setting these values, you control the scale of the Y-axis, which can enhance data visualization within a specific define range
    Blog-Images-Metric-Graphs

  • User Experience

    The Column Settings search functionality has been enhanced to allow you to search both Custom Attributes and Resource Attributes simultaneously and allow to customize attributes list visibility.
    Blog-Images-User-Experience

  • Upgrading User access type 

    Admin User can now promote authorized user access type to access platform , APIs from notified user type depending on their specific needs. This lets users to either interact directly with the platform through the web interface or integrate with the system via the API.
    Blog-Image-Upgrading-User-access-type

  • Reporting Apps 

    • Hardware Details App   
      The Hardware Details App has been introduced in Reporting Apps to help users retrieve detailed hardware information for selected resources. This app generates reports in XLSX format, providing a structured view of key hardware attributes. 
      Blog-Image-Hardware-Details-App

    • Alert Listings App
      The Alert Listings App now supports new configuration parameters: 

      Alert By – Allows users to display alerts based on Created Time or Updated Time (defaults to Created Time if not specified). 

      Analysis Period – Defines the analysis timeframe (Last 24 Hours, Last 7 Days, Last Month, Last 3 Months, or a Specific Period). If not selected, it defaults to Last 7 Days (-7d).

    • Ticket Details App
      The Ticket Details App now supports new configuration parameters: 

      Ticket By – Allows users to display tickets based on Created Time, Closed Date, Updated Time, or Resolved Date (defaults to Created Time if not specified). 

      Analysis Period – Defines the analysis timeframe (Last 24 Hours, Last 7 Days, Last Month, Last 3 Months, or a Specific Period). If not selected, it defaults to Last 7 Days (-7d). 

      Note: To improve performance and prevent API failures with large ticket volumes, the ticket.conversation field has been removed from the attribute's selection. 

    • Metric Insight App 

      To enhance the clarity and utility of the Metric Insight report, we have included specific units for each selected metric. This allows users to better understand the data presented and its implications. Each unit is clearly specified to ensure consistent interpretation and to facilitate a deeper analysis of the metrics involved. 

      Event Management 

      Predefined Suppression Windows  
      This functionality allows you to select predefined suppression windows while performing alert suppression actions
      Blog-Image-Predefined-Suppression-Windows

Enhanced Maintenance Window Notifications  

Users defining maintenance windows can now:  

  • Add additional users and/or user groups.
  • Set a start and end time for email notifications to be sent to all users in advance. 
    Blog-Image-Enhanced-Maintenance-Window

Public Cloud 

  • Azure Integration: Support for New Services 
    OpsRamp Azure Public Cloud Integration enables the discovery and metric collection for Azure Key Vault, Azure Websites, and their associated web jobs. This integration helps monitor Key Vaults and generates alerts when secrets are nearing expiration.
  • Support for EC2 Backup Events in AWS Accounts  
    OpsRamp now supports AWS Backup events, generating critical alerts when a backup job state changes to FAILED, ABORTED, or EXPIRED. This applies to resource types such as DynamoDB, EBS, EC2, EFS, and Neptune. 

Traces

  • Trace Spans to Resource Navigation  
    Users can now directly navigate to the appropriate resource from the Trace span. Prerequisite: The Kubernetes 2.0 agent must be installed on the client.  
  • Trace Alert to Trace Explorer Navigation  
    Users can navigate to the Trace Explorer during the time window when a trace alert is generated to obtain a detailed view of spans, which will aid in further troubleshooting. 

Log Management 

  • Navigation Between Resources and Logs  
    Users can now easily navigate to the specific resource that generated a log, allowing for quick access to the right resource for further troubleshooting.  

    Prerequisite: The Kubernetes 2.0 agent must be installed for this feature to function effectively.  

ORA Alerts Description Change  

  • Enhanced the log alert description by removing redundant information that is already provided as tags on the generated alert.

Network Topology Management (NTM) 

  • Topology Nodes search enhancement

    The updated functionality dims non-relevant nodes during searches, making the search results more distinct and easier to identify.
    Blog-Image-Topology-Nodes-search

Next Steps:  

CTA-Get-The-MSP-Report@2x-100