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Meet OpsRamp’s New Sales Leader: Sheen Khoury

Industry veteran and sales executive Sheen Khoury recently joined OpsRamp as Chief Revenue Officer. He discusses ITOM and AIOps, along with the evolution of application delivery.

Polly Traylor August 9, 2020

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OpsRamp Summer 2020 Release Improves Digital Customer Experiences

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Multi-Cloud Monitoring with OpsRamp

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Neil Pearson on IT Operations Management Software Trends

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IT management news, trends and insights

Recent Posts

By David Roth August 04, 2020

What’s New with the OpsRamp Partner Community

OpsRamp’s summer partner meeting assembled IT operations management resellers, service providers, and service integrators to discuss ITOM opportunities in 2020.
5 MIN READ
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By Prasad Dronamraju July 30, 2020

Solving the ITOM Integrations Problem

Integrating point tools within an IT operations management (ITOM) platform doesn't solve visibility challenges as you also need IT automation, AIOps and a user-friendly interface.
3 MIN READ
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By Polly Traylor July 28, 2020

An IT Exec Charts a New Path Amid New Realities

A Fedex IT leader discusses agile business, IT dynamic route optimization, hybrid it infrastructure, public cloud acceleration and colocation data centers.
3 MIN READ
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By Michael Del Castillo July 22, 2020

How to get a job as a solution delivery architect

An OpsRamp solutions architect discusses this job role including bridging business and technical concerns and understanding IT operations management challenges.
3 MIN READ
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By Prasad Dronamraju July 16, 2020

The Real Savings from Intelligent Alert Management

OpsRamp’s analysis of customer data discovered significant IT alert volume reduction from de-duplication and correlation, key components of the platform’s AIOps technology.
6 MIN READ
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By Prasad Dronamraju July 14, 2020

How to Assess Your IT Operations Discovery to Resolution Pipeline

See how IT operations teams can better support digital transformation by taking a clear look at their discovery to resolution pipeline.
6 MIN READ
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By Polly Traylor July 09, 2020

Managing IT During the Next Phase of Covid-19

As we enter the next phase of Covid-19, IT leaders will need to rethink culture, management, IT spending, IT services and how to amplify cloud operations for resiliency and competitive advantage.
4 MIN READ
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By Viswanatha Raju Penmetsa July 07, 2020

How to Run a Successful Remote SaaS Operations Team

Remote SaaSOps is becoming more common but brings up challenges around productivity, which can be solved with the right IT infrastructure, IT automation and employee training and incentives.
4 MIN READ
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By Michael Fisher July 02, 2020

Improve Website Performance and Availability with Synthetic Monitoring

Learn how synthetic monitoring tracks the performance of websites and Internet services as an important part of the modern ITOM system.
5 MIN READ
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